Job Summary:
Responsible for responding to high volume telephone inquiries about the company’s products or services following standard scripts and procedures, working under direct supervision.  Ensures customers receive efficient and courteous service.

Job Responsibilities:
-    Resolves routine, general questions and problems submitted by customers via phone with limited variety following established guidelines and standard scripts and procedures.  Utilizes all available information to choose the best solution and resolve customer concerns.  Directs complex questions and problems to more senior staff level.
-    Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties.  Documents customer interactions, records details, complaints, comments and actions taken.
-    Coordinates with other functional areas as necessary.  Refers unresolved customer grievances as designated by the departments for further investigation.
-    Contacts customers to respond to inquiries or to notify them of investigation results and planned adjustments.
-    Handles inquiries on one or more product lines.
-    Candidate must have open availability / flexible schedule:
o    Monday - Sunday, 6 am to 11 pm.
o    Shift bids every 3-6 months, schedule will change.
o    Able to work the first 90 days without taking any time off.
o    Able to work holidays, evenings and weekends.
o    Willing to obtain Pharmacy Tech certificate after 90 days.

Basic Qualifications:
-    High School Diploma or GED
-    Obtainment of certification as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency within 90 days of employment.
-    Intermediate level keyboarding skills (at least 30 WPM, touch typing, formatting documents, 10-key numeric pad).
-    Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
-    Basic Internet Explorer skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.

Preferred Qualifications:
-    At least one year of customer service experience in a call center environment.
-    Experience in Retail or healthcare
-    Certification as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
-    Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

If you are interested in applying, please follow the simple instructions below to submit your application:
-    Open your internet browser and type in: jobs.walgreens.com
-    In the Keyword box, type in job number 025048, and in the Location, type in Orlando, FL, and click “Go”.
-    The job should come up on the bottom of your screen, click and Apply Now.

Competitive
Job Viewed 6 Times
If you are interested in applying, please follow the simple instructions below to submit your application:
- Open your internet browser and type in: jobs.walgreens.com
- In the Keyword box, type in job number 025048, and in the Location, type in Orlando, FL, and click “Go”.
- The job should come up on the bottom of your screen, click and Apply Now.

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved
Walgreens Customer Care Center Operations
025048
45035

Position title:  

Quality Control Inspector Reports to Quality Manager

Classification Salary

Non - Exempt Level / Pay Grade

Technical Job Type

Full Time

Job Summary:

Objective Performs QC inspection function for mechanical, electrical, and COTS hardware.

Provides inter - department support to identify and resolve issues of non - conformance from internal and external suppliers .

Responsibilities include:

documentation and reporting of inspection data in accordance with departmental metrics.

Essential Job Functions and Duties:

Perform s inspection functions for in ternally and externally supplied hardware; including receiving inspection, first article, in - process and final inspections

Generates and archives inspection reports, maintains inspection logs/databases, tracks supplier performance and communicates non - conformance's with internal manufacturing and support departments, external suppliers, and management

Dispositions non - conforming hardware through NOD, SQCAPA, stocksweep, and rework processes

Tack s non - conformance's and reviews data for trends , works with internal/external suppliers to resolve root cause of defects and monitors CAPA to ensure effectiveness

Investigates manufacturing floor problems to identify defects and recommends corrective action

Produces/distributes weekly reports for all inspection activities in accordance with departmental requirements

Maintain s preventative maintenance and calibration of metrology equipment within manufacturer’s recommended intervals and QC department procedures

Coordinate s part plating and reworks with outside suppliers in accordance with drawing specifications

Identifies drawing discrepancies and recommends changes to Engineering

Performs material transactions in MRP system and Access databases to sequence material through inspection process and ensure inventory accuracy

Maintains a clean and organized workplace

Ensures compliance with company policies and safety program

Required Education and Experience Qualifications include:

AS Degree in a technical field

Experience using manual inspection equipment (calipers, micrometers, gauges, optical comparator, scopes, etc . )

Certifications and applied experience in blueprint reading and GD&T

Minimum of 5 years experience as a quality inspector in a manufacturing environment

Demonstrated ability to improve supplier quality by employing strong analytical skills, attention to detail and record - keeping , communication and follow through to achieve problem resolution/ closure 

Self - starter with ability to manage and prioritize daily tasks to meet departmental and company objectives

Fluent in English with strong verbal and written communication skills

Experience with Microsoft Office , Excel, and Word

Preferred Education and Experience Qualifications include:

Experience as a quality inspector in a manufacturing environment

Training and applied experience using CMM’s for inspection of machined parts

Training and applied experience with portable CMM inspection arm using Verisurf /MasterCam software for inspection of machined parts

Experience with MS Access Work Authorizations / Security Clearance

Additional Eligibility Requirements

Candidate must pass a drug screening and background check.

Work ing Conditions / Work Schedule / Travel

Standard work hours:

M - F, 8:00 AM - 5:00 PM.

Must be flexible to work overtime as required.

Machine shop, manufacturing, material storage, and office environments.

Occasional travel may be necessary for training, supplier assessments, etc.

Travel may include overnight stays.

Physical Requirements

Repetitive handling of hardware through out inspection process including all necessary movements to manually move and position parts from material handling and storage equipment to/from inspection tables and equipment.

Occasionally lifting objects up to 40lbs without assistance.

Direct Reports

Not applicable

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Submit Your Resume! Start Your Career at CUES!

· Visit our company career center online at: http://www.cuesinc.com/CUES-Careers.html

· Apply with application: http://www.cuesinc.com/pdf%20docs/CUES%20Employment%20Application%20Final.pdf

· Visit our office to complete an application: CUES Corporate Office, 3600 Rio Vista Avenue, Orlando, Florida 32805 Hours: 8AM - 6PM EST M-Fri 

Fax application back with your resume and references to (407) 425-1569 · If you are interested candidate with employment questions call 800.327.7791, x-201

Full-Time
Competitive
Job Viewed 699 Times
Submit Your Resume! Start Your Career at CUES!

· Visit our company career center online at: http://www.cuesinc.com/CUES-Careers.html

· Apply with application: http://www.cuesinc.com/pdf%20docs/CUES%20Employment%20Application%20Final.pdf

· Visit our office to complete an application: CUES Corporate Office, 3600 Rio Vista Avenue, Orlando, Florida 32805 Hours: 8AM - 6PM EST M-Fri
Fax application back with your resume and references to (407) 425-1569 · If you are interested candidate with employment questions call 800.327.7791, x-201

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved
CUES, a Division of ELXSI
49026

Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate must actively strive to create a customer-focused shopping environment. The Associate welcomes customers with a friendly greeting and eye contact, ensures proper merchandise presentation, operates the cash register in accordance with policies and procedures, maintains a clean work area at all times and treats fellow associates with courtesy and respect. The Associate also provides customer service according to all Ross customer service guidelines. The Associate may be required to work in various store functions including but not limited to Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry, Customer Service, Markdowns, Recovery/Sizing, Cashiering, Merchandising, etc. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our customer service and operational goals.

 

ESSENTIAL FUNCTIONS:

 

Customer Service

 

Demonstrates TRUE courtesy, respect, friendliness, and professionalism at all times.

 

Provides prompt and efficient responses to customers at all times. Understands Customer Service as a number one priority and responds to Customer Service calls immediately. Handles all customer issues in a courteous and helpful way, calling a member of the Supervisory Staff when needed.

 

Takes accurate markdowns, counts and inventories as scheduled.

 

Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards. This includes processing and bringing new receipts to the sales floor using company best practices and meeting productivity standards, merchandising all items to the Salesfloor Presentation Guide and maintaining merchandise/brand name familiarity within departments to assist customers.

 

Performs daily recovery and light cleaning tasks to ensure a neat, clean and organized store.

 

Assist customers in any way necessary - register-trained, assist customers with merchandise, answers customer questions in a polite and knowledgeable manner. Greets all customers with a smile and "hello" throughout the store as well as saying "thank you" with every register transaction. Processes register transactions following company best practices and meeting productivity standards.

 

Understands all Customer Service programs and Best Practices including the primary Ross Focus areas of Great People, Driving Great Contribution, Neat, Clean & Organized, Delivering the Treasure and Fast & Friendly Service.

 

Loss Prevention (Protection of Company Assets and Safety) As a representative of Ross, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information, and merchandise.

 

Maintains a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.

 

Understands the Loss Prevention Awareness program, the Shortage Highway and the SPS position.

 

Maintains a safe working and shopping environment for Associates and customers. Reports any unsafe conditions or practices to store management; follows company best practices to minimize risk, losses to the company, and/or theft.

 

Understands and can implement all emergency procedures for power failure, fire, robbery etc.

 

Follows all Mark-Out-of-Stock policies, including the identification of MOS merchandise, proper processing of each piece and the notification of store management to review and approve all disposals.

 

Understands all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

 

Follows all policies related to associate purchases.

 

Follows company scheduling and timekeeping policies and practices.

 

 

COMPETENCIES:

 

Integrity and Trust

 

Customer Focus

 

Drive for Results

 

Approach-ability

 

Composure

 

Action Oriented

 

 

 

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

 

Effectively communicate with customers, associates and Supervisory Staff in a friendly, respectful, cooperative and pleasant manner, whether it be in person, by phone or in writing.

 

Ability to use all store equipment, including PDTs, registers and PC as required.

 

Ability to spend up to 100% of working time standing, walking, and moving around the store.

 

Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

 

Ability to regularly reach above shoulders and overhead Ability to repetitively grip, pinch and perform fine manipulation activities with both hands. For example, but not limited to, putting hard tags on and off of merchandise, using hangers, pricing gun and registers and sizing merchandise.

 

Ability to regularly push, pull and lift and carry up to 10 lbs.

 

Ability to occasionally push, pull, lift and carry more than 20 pounds. For example, but not limited to, working with carts of stock, racks of clothing, hard line products.

 

Ability to use cleaning equipment, rolling racks, ladders and other assigned supplies.

 

Ability to perform basic mathematical calculations commonly used in retail environments.

 

Certain assignments may require other qualifications and skills.

 

Associates who work stockroom shifts: Ability to regularly push, pull, lift and carry more than 20 pounds.

 


SUPERVISORY RESPONSIBILITIES:

 

None.

 

Qualified candidates can send their resume and cover letter with the job title listed in the subject line to – mention CFEC.org Job Posting.

Full-Time
Competitive
Job Viewed 657 Times
Qualified candidates can send their resume and cover letter with the job title listed in the subject line to – mention CFEC.org Job Posting.

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved
Ross Stores Inc
37434

Store Protection Specialist provides a visible presence at store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. Responsible for greeting customers, deterring opportunity for theft by physical presence in a company issued vest/uniform, and monitoring the Code 50 policy. Partners with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage by embracing company values and the Loss Prevention 4 Key Objectives.

 

ESSENTIAL FUNCTIONS:

 

Mitigating Theft & Fraud

 

Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.

 

Gather theft indicators and use internal and external intelligence to positively impact shortage trends.

 

Effectively communicate with store leadership and members of the Loss Prevention team.

 

Maintaining a Safe & Secure Environment Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.

 

Provide assistance to store leadership to maintain a safe and secure environment for associates and customers.

 

Minimizing Operational Shortage

 

Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.

 

Observe and provide feedback on proper checkout procedures for customers and associates.

 

Developing Great Teams & Partnerships

 

Provide excellent customer service by greeting customers and answering questions.

 

Regular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc.

 

* Other duties as assigned to support Loss Prevention initiatives.

 


COMPETENCIES:

 

Communication Skills

 

Customer Service Focus

 

Self-Confidence

 

Conflict Management

 

Self-Control

 


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

 

High School diploma or equivalent education Demonstrated ability to work effectively both independently and within a team in a fast-paced environment Strong written and oral communication skills Demonstrated ability to build and maintain working relationships with associates at all levels of the organization Excellent customer service skills Demonstrated ability to effectively problem solve Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing

QUALIFICATIONS AND SPECIAL SKILLS PREFERRED:

 

Retail experience or similar training

 

Loss Prevention/security work experience and/or training in a retail setting Possession of current and valid security guard registration card

 

 PHYSICAL REQUIREMENTS:

 

Must be able to stand and walk for prolonged periods of time (up to 8 hours per day) Must be able to reach, raise and lower objects weighing up to 25 lbs. above shoulders from one level to another Must be able to regularly twist, bend, stoop, kneel, and crouch; Frequency and duration will vary based on business needs Must be able to stand and walk for prolonged periods of time (up to 8 hours per day) SUPERVISORY RESPONSIBILITIES:

 

None

 

Qualified candidates can send their resume and cover letter with the job title listed in the subject line to – mention CFEC.org Job Posting.

Full-Time
Competitive
Job Viewed 1195 Times
Qualified candidates can send their resume and cover letter with the job title listed in the subject line to – mention CFEC.org Job Posting.

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved
Ross Stores Inc
37434

JOB DESCRIPTION:

Classification:   Hourly Level Entry Level Hourly

Pay Scale:  0-6 Months = $15.00 / 7 – 18 Months = $16.00 / 19 – 24 Months=$17.00

Job Type:   Full-time

Job Summary / Objective

Produces machined parts by loading, unloading, and operating a computer numerical control (CNC) machine.

Operator will be expected to maintain quality and safety standard, keep accurate records, and maintain equipment and supplies.

Essential Job Functions and Duties: 

Produce parts as directed by Cell Technician.

Ability to follow instructions as delivered by Cell Technician, work orders, blueprints, materials, specifications, and locations of surfaces.

Ability to operate mills and lathes by following instruct ions, including zero and reference points, including basic math.

Ability to operate mills and other machine tools, attachments, collects, bushings, stops, and stock pushers, indicating vises, and tramming heads as trained and monitored by Cell Technician.

Ability to load parts by lifting stock into position.

Ability to verify settings by measuring positions, first- run part, and sample work pieces, adhering to defined standards.

Maintains specifications by observing drilling, grooving , and cutting, including turning, facing, knurling and thread chasing operations; taking measurements, detecting malfunctions, troubleshooting processes; adjusting and reprogramming controls sharpening and replacing worn tools; adhering to quality assurance procedures and processes as trained.

Maintains safe operations by adhering to safety procedures and regulations.

Maintains equipment by completing preventive maintenance requirements following manufacturer’s instructions; troubleshooting malfunctions and calling for repairs.

Maintains continuity among work shifts by documenting and communicating actions, irregularities and continuing needs.

Documents actions by completing production and quality logs.

Updates job knowledge by participating in educational opportunities; reading technical publications.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Required Education and Experience Qualifications include:

Minimum 1 year Machine Shop Experience

Basic math understanding

Mechanical understanding

Ability to understand and execute verbal and written instructions

Understanding of conceptual skills, process improvement, verbal communication, functional and technical skills, controls and instrumentation, supply management, tooling, coordination, inventory control, judgment and attention to detail.

Read, Write and understand English

Ability to work in a team environment to achieve common goal

Requires Safe Work Habits

Maintain good attendance

Preferred Education and Experience Qualifications include:

NA Work Authorizations / Security Clearance / Additional Eligibility Requirements NA Working Conditions / Work Schedule /

Travel:  

Normal work hours (4 - 10 hour days – Days may vary Mon – Fri) o 1 st Shift - 6:00AM to 4:30PM o 2nd Shift – 4:30PM to 3:00AM 

Must be flexible to work overtime as required

Physical Requirements:

Occasional lifting up to 40 lbs

Remain standing on feet for long periods of time

Frequent carrying, grasping, reaching, pulling , pulling, stooping for parts and supplies.

Direct Reports

None

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice. 

CUES is committed to providing equal opportunity for all ap plicants and employees.

See our equal opportunity policy statement in the CUES employee handbook or an HR representative for any questions.

All offers of employment are contingent upon background and drug screen results and employee’s ability to perform essential functions, duties and requirements of the position.

Submit Your Resume! Start Your Career at CUES!

· Visit our company career center online at: http://www.cuesinc.com/CUES-Careers.html

· Apply with application: http://www.cuesinc.com/pdf%20docs/CUES%20Employment%20Application%20Final.pdf

· Visit our office to complete an application: CUES Corporate Office, 3600 Rio Vista Avenue, Orlando, Florida 32805 Hours: 8AM - 6PM EST M-Fri 

Fax application back with your resume and references to (407) 425-1569 · If you are interested candidate with employment questions call 800.327.7791, x-201

Full-Time
Specified
Job Viewed 522 Times
Submit Your Resume! Start Your Career at CUES!

· Visit our company career center online at: http://www.cuesinc.com/CUES-Careers.html

· Apply with application: http://www.cuesinc.com/pdf%20docs/CUES%20Employment%20Application%20Final.pdf

· Visit our office to complete an application: CUES Corporate Office, 3600 Rio Vista Avenue, Orlando, Florida 32805 Hours: 8AM - 6PM EST M-Fri
Fax application back with your resume and references to (407) 425-1569 · If you are interested candidate with employment questions call 800.327.7791, x-201

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved
CUES, a Division of ELXSI
49026