BA- Criminal Justice
Nancy S. Perez 198 Majors Lane Apt C Kissimmee, FL 34743 Phone: 407-508-8908 Email: Objective To find employment in a fast-paced environment with a growing company where I can provide and expand my knowledge of Customer service skills. Skills •Excellent Organizational Skills •Strong Customer Relations Skills •Computer Proficiency •Data Entry •Telephone Answering •Word Processing and Typing •Filing Experience Psychiatric Rehabilitation Worker Threshold/Mosaic House 03/2012- 03/2013 Handled all word processing and typing. Entered data for reports, production items, shipping, and inventory. Maintained computerized inventory of all supplies/products. Helped plan and organize clubhouse functions. Answered the telephone and represented the company in a professional and businesslike manner. Job Coach- Assured that work performed adhered to job specifications. Completed time cards, with job numbers and productivity, for consumers. Evaluated job sites and wage and hour requirements. Provided individual support for participants. Conducted job and task analyses to determine basic elements of task(s) to be learned and performed by supported employees. Made available periodic information for participants to learn about careers, career decision-making process, job availability, and support needed by participants. Coordinate Job Shadow opportunities in community-based businesses for consumers. Analyzed job tasks for consumers, and determined their appropriateness in relation to their interests and abilities. Provided job coaching, building natural supports, identifying modifications, accommodations. Agent Assistant Latinos Notary Service, 01/2002 – 02/2010 Prepared and processed legal documents and papers such as PA title transfers and affidavits. Received and placed telephone calls. Scheduled and made appointments. Made photocopies of correspondence, documents, and other printed matter. Education Bachelor's Degree in Criminal Justice, Alvernia University, Reading, PA Associates’ Degree Criminal Justice, Berks Technical Institute Wyomissing References Available upon request.