Licensed Esthetician Consumer Advocate
About the Job Are you a problem solver? Do you like making meaningful connections with people? Are you knowledgeable about skincare and want to share your expertise with people? Are you interested in a rewarding career working with the world’s most exciting brands? Then this role might be the right fit for you! Our Licensed Esthetician Consumer Advocates are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
As a Licensed Esthetician Consumer Advocate, You Will…
● Provide licensed esthetician expert knowledge to consumers and other sources contacting us for information or seeking assistance in the use of our products. ● Utilize opportunities to build sustainable relationships and drive business through product recommendation and direct selling as needed. . ● Offer insights to the brand for continuous product and service improvement. ● Educate our consumers about our brand products, promote consumer loyalty, and recommend products to our clients based on their individual needs. ● Compose unique and customized responses that address the questions and concerns of our consumers regarding our products. ● Meet established performance metrics and quality standards in all contacts across channels
As a Licensed Esthetician Consumer Advocate], You Have…
● An esthetician license ● A college degree (preferred) ● Skincare expertise and skincare product knowledge ● Strong verbal and written communication skills ● Competency in recommending and selling products ● Intermediate skills with MS® Word ● The ability to respond to calls and chats with the use of a computer and headset ● The ability to interact with our clients effectively, while also maintaining human sensitivity and achieving results with integrity.
To Apply: Qualified candidates should email their resume and cover letter to with the job title listed in the subject line – mention cfec.org job posting.