Pharmacy Technician, Central Fill, Health and Wellness Central Operations - Health and Wellness
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains quality, accuracy, and integrity of inventory (for example, pharmaceuticals, supplies) by utilizing automated inventory control scanner and system to track and ensure the timely and appropriate delivery and stocking of pharmaceuticals and supplies; ensuring adherence to and documentation of inventory control procedures (for example, product strategies, product description discrepancies); auditing and testing pill cell performance per prescribed schedule and procedures; managing pill cell information database; troubleshooting issues with pill cell performance;
identifying and properly discarding hazardous waste; processing recalled and expired pharmaceuticals; and disposing or processing return of outdated stock for credit.
Maintains pharmacy systems and technology (for example, inventory systems, automated medication counting machines) by preparing informational and related records and reports to ensure accurate data and system compliance with policies and regulations; monitoring inventory levels and expiration dates for pharmaceuticals; calibrating machines; applying settings to pill or capsule specifications to minimize breakage; ensuring medications are continuously replenished by utilizing the computer and scanner screen; and troubleshooting pill cell issues (for example, jamming)
Maintains and tracks medication inventory by sorting, placing, and storing freight in appropriate locations; restocking and replenishing medication in appropriate location; reporting low stock levels; ensuring stock rotation on a first-in, first-out basis to assist in shrinkage control; performing inventory cycle counts; assisting with physical counts for inventories; creating reports using inventory information systems; and monitoring prescription inventory for expired pharmaceuticals.
Supports facility with reporting and paperwork to ensure productivity and pharmaceutical integrity by entering and modifying pharmaceutical data on system and forms; processing and submitting paperwork; creating and maintaining documentation (for example, files, manuals, forms, records, supplies) and communications ( for example, memos, correspondence); identifying and resolving discrepancies in record or files; preparing reports of pharmacy activities and inventory (for example, state board mandated testing of counting devices); and informing management about incorrect or in efficient processes and improper service procedures.
Promotes and maintains the pharmacy's professional reputation and delivers pharmacy products and services to patients in accordance with local, state, and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process; stocking and rotating merchandise and supplies from distribution centers and suppliers; handling claims and returns; completing, maintaining, and securing paperwork, forms, and other required documentation; and maintaining a safe and clean work environment.
Ensures fulfillment of pharmacy prescriptions under the supervision of a pharmacist in an automated central fill pharmacy in order to maintain a continuous and consistent work-flow to meet daily production and quality goals by using the scanner to identify and select pharmaceutical product and quantity for prescription orders; verifying the size and strength of the product before processing order; verifying display for pack and quantity; entering
expiration date and lot numbers; labeling prescriptions; weighing medication for accuracy of quantity; counting or pouring medication for prescription orders; preparing packages and distributing medications in a fast-paced production environment; and replenishing automated counting machines.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order
to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations.
Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.
Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement:
Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.
Influence and Communicate:
Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right
information to associates and leaders when they need it. Communicates in a respectful and professional manner.
Execution and Results:
Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines.
Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance:
Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule).
Shows integrity and ethical behavior in all work situations.
Reports ethical and compliance issues promptly.
Adaptability: Adapt - Adapts to changing work demands.
Stays focused on own work when faced with change or difficulties.
Stays open to and learns from assignments and feedback.
The following physical activities are necessary to perform one or more essential functions of this position.
Observes associate, customer, or supplier behavior.
Enters and locates information on computer.
Moves up and down a ladder.
Sits or stands for long periods of time.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Moves, lifts, carries, and places merchandise and supplies weighing up to 20 pounds without assistance.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually verifies information, often in small print.
Reads information, often in small print.
Visually locates merchandise and other objects.
Visually inspects equipment.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Working in the following environment is necessary to perform one or more of the essential functions of this position.
Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.
May work with substances that require special handling
Works varying shifts as required.
Meets state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy.
1 year experience working as a pharmacy technician in a retail environment.
1 year experience using and maintaining automated medication counting machines.
1 year experience with Microsoft Office.