Orlando, FL

Central Florida Lincoln is seeking applicants to join our Service Customer Care Team.

Benefits/What We Offer

    Competitive pay plan
    Health and dental insurance
    401K

Responsibilities

    Helping generate service order estimates and quotes for customers
    Scheduling appointments, and maintaining an organized schedule
    Conducting post-repair follow up
    Resolving customer complaints
    Handle customer concerns diplomatically and refer customers to the appropriate individual for resolution.
    Operate telephone system, BDC computer system.
    Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
    Assist the managers with various clerical duties as needed.
    Be friendly, professional, courteous and efficient when working with all customers and employees.
    Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

    Ability to work hard with limited supervision
    Prior Automotive Service and shop loading experience a plus
    Must be proficient in Microsoft Office including Outlook, Word and Excel and possess the ability to navigate through multiple windows and multiple software systems.
    Experience with Reynolds & Reynolds POWER software including CRM
    Must be able to manage in a fast paced work environment
    Must have great customer service skills and exceptional communication skills
    Must be able to pass pre-employment screens (background & drug)
    Bilingual a plus
   
APPLY:  For immediate consideration apply directly at https://sites.hireology.com/centralfloridalincoln/jobs.html - mention CFEC.org job postings. Location of jobs are: 2055 West Colonial Drive Orlando, FL 32804

Full-Time
Competitive
Job Viewed 1356 Times
APPLY: For immediate consideration apply directly at https://sites.hireology.com/centralfloridalincoln/jobs.html - mention CFEC.org job postings. Location of jobs are: 2055 West Colonial Drive Orlando, FL 32804

To be able to apply for jobs on CFEC site, Register as a Job Seeker. 

No
Approved

24-7 InTouch

321-319-6218
850 E. Altamonte Drive Altamonte Springs, FL 32701
Altamonte Springs
32701
Central Florida Lincoln
65954
10-08-2019
2019-12-06 23:00:00
-- Orlando
Orlando
Florida
32804
Helping generate service order estimates and quotes for customers. Scheduling appointments, and maintaining an organized schedule. Conducting post-repair follow up. Resolving customer complaints.
Central Florida Lincoln