Collision Center Manager

 Objective:

Provide overall leadership and direction of the collision center. Primarily responsible for the achievement of the organization’s financial and professional objectives.

Reporting Relationships:

    Reports to Owner and GM
    Provides leadership to all collision center personnel
    Provides management to those filling primary sales, customer service, production and administrative positions

 Responsibilities:

     Establish long-term and short-term goals to ensure business direction is met
    Establish estimating and sales targets sufficient to meet business objectives
    Communicate performance objectives to all personnel
    Identify, establish and monitor financial performance goals for the business and individual departments including sales growth, the gross profit on labor, parts, paint & materials, and sublet, overhead expense management, and the management of receivables, inventories, and fixed assets
    Set standards and develop action plans to facilitate improvement of business performance and standards for quality, customer service and satisfaction, promotional efforts, and employee satisfaction and retention
    Manage the recruitment and retention of personnel as needed to achieve objectives and maintain the long-term health of the business
    Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job skills enhancement
    Evaluate employees routinely including annual performance reviews to assist all employees in working to their individual potentials.
    Manage the primary relationships with outside entities including insurers, vendors, major customers, and the community.
    Proactively manage the customer service and quality assurance levels of the business and take action before small problems become large ones.
    Direct the repair process to achieve repair quality standards, consistent priorities, and high productivity.

Skill Criteria:

        Leadership and management skills
        Strong interpersonal skills
        Thorough understanding of the collision repair business
        Fundamental knowledge of business finance

Measurement Criteria:

    Sales Growth
    Overall Gross Profit $ & %
    Net Profit $ and %
    Accounts Receivables Aging
    Employee Retention

Apply in person M-F 8:30am-4:30pm.   APPLY:  For immediate consideration apply directly at https://sites.hireology.com/centralfloridalincoln/jobs.html  - mention CFEC.org job postings. Location of jobs are: 2055 West Colonial Drive Orlando, FL 32804

Full-Time
Competitive
Job Viewed 597 Times
Apply in person M-F 8:30am-4:30pm. APPLY: For immediate consideration apply directly at https://sites.hireology.com/centralfloridalincoln/jobs.html - mention CFEC.org job postings. Location of jobs are: 2055 West Colonial Drive Orlando, FL 32804

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321-319-6218
850 E. Altamonte Drive Altamonte Springs, FL 32701
Altamonte Springs
32701
Central Florida Lincoln
65954
10-07-2019
2019-12-05 23:00:00
-- Orlando
2055 West Colonial Drive
Orlando
FL
32804
Collision Center Manager. Provide overall leadership and direction of the collision center. Primarily responsible for the achievement of the organization’s financial and professional objectives.
Monthly
Central Florida Lincoln