Employment Specialist II (NCF)
Job Location: Lila Mitchell-Ivey Lane NCF - Orlando, FL
Position Type: Full Time
Education Level: 4 Year Degree
Provide employment services including employability skills training, continuing education goals, job placement, and follow-up for participants working toward empowerment of clients to prosper and meet their full potential. Major duties include conducting initial assessments, completing skills assessments, job development, job placement, maintaining client case records according to external funder’s guidelines and maintaining effective relationships with NCF staff and partner agencies.
Completes an intake process with each client referral. This includes conducting a brief orientation and administering a preliminary assessment to identify vocational strengths and barriers to employment, clarify vocational/career goals and determine employment services to be provided.
Provides employability skills training using Goodwill’s Job Works 101 curriculum to participants and ensure that all participants have an updated resume within established time frames.
Completes a skills assessment for each core client that contains measurable, time limited goals and responsibilities as well as a vocational goal.
Conducts thorough Case Management including case notes, daily activity logs, client lists and entries in Goodwill’s database as well as informational systems maintained by external funders. This includes maintaining accurate and up-to-date records and documentation according to established policies and procedures and contractual requirements.
Completes billing utilizing units of service logs to meet contractual outputs and ensure financial sustainability of this position.
Ensures all participant case records and program activities are managed in a manner that complies with HIPAA requirements for participant confidentiality.
Achieves contractual outcomes mandated by external funders.
Has the ability to work in a collaborative environment with minimal supervision.
Maintains an accurate awareness of the local labor market, the local economy, current job openings and employment trends.
Conducts outreach to local employers to build a rapport for possible client referrals, as well as identification of new job opportunities. This includes maintaining an active database or spreadsheet of employers. Collects information and conducts on-going job development with employers within a five (5) mile radius of the NCF to ensure prompt identification of potential job openings for participants.
Assists in coordinating events within the community such as orientations, hiring events, job fairs, onboarding events, etc. This entails marketing such events and contacting prospective employers, as well as job search clients. This also includes scheduling events conducted by external partners within the community.
Provides a positive, supportive environment to empower clients to prosper and meet their full potential. Promotes an environment of cooperation and support where creativity and innovation are encouraged for participants, employees, co-workers, community partners, other stakeholders, and customers.
Consistently demonstrates professional demeanor in speech, actions and appearance, serving as a role model for participants, staff and co-workers and community resources.
Ensures that all services demonstrate consistent application of the five (5) Core Principles of Put People First, Act with Integrity, Make Informed Decisions, Work in Collaboration, and Stewardship.
Gathers data for completion of required reports and outcome measurements.
Participates in training programs and staff meetings, as assigned by Goodwill and external funders.
This position requires some travel.
Performs other duties as assigned.
The list below is representative of the knowledge, skill, and/or ability utilized while performing this job.
Ability to adhere to the organization’s Core Principles.
Strong writing and communication skills
Ability to market program to generate referrals.
Knowledge of public assistance programs and community resources available throughout the local area.
Ability to market clients to employers.
Ability to manage stress related to working with challenging client behaviors, meeting tight deadlines, and managing case load responsibilities.
Ability to pass Florida Level II background check.
Reliable transportation and the ability and the means to travel independently for offsite activities.
Education and/or experience
Bachelor’s degree in human services, marketing or a related field. A minimum of two (2) years’ experience instructing and/or working with people in disadvantaging conditions.
To perform this job successfully, an individual should have intermediate knowledge of MS Word, Excel, and Outlook. Basic knowledge of informational systems. Advanced knowledge and experience utilizing online job search tools.
Special Conditions of Employment
Physical and Environmental Requirements:
Regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
Sitting for long periods of time.
The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Ability to hear normal sounds.
Ability to speak in a manner that can be understood.
License and Certifications
Valid Florida Driver’s License with an insurable driving record and current private auto insurance policy.
Qualified candidates can email their resume to with the job title listed in the SUBJECT LINE , mention CFEC.org job posting. Then call 407-235-1561 to mention you have submitted your resume.
To be able to apply for jobs on CFEC site, Register as a Job Seeker.