Front Desk Agent
Exploria Resorts is hiring for a full time Front Desk Agent to join our Front Office team .
It’s a NEW DAY at Exploria Resorts! Now UNDER NEW OWNERSHIP AND MANAGEMENT. Exploria Resorts is seeking experienced industry professionals to join our growing company. With exceptional resources now supporting our company’s plan for growth, it’s never been a better time than NOW to join the Exploria Resorts ONE TEAM!
At Exploria Resorts, our ‘ONE TEAM’ philosophy connects approximately 1,300 employees and growing in all corners of our organization, which reaches across four states and seven resort locations. Together we strive to ‘do the right thing every day’ and are guided by our company values known as CHARIOT: Customer Service, Hospitality, Accountability, Results, Integrity, Ownership, and Teamwork. We were founded upon a genuine commitment of bringing families together on vacation.
PRIMARY JOB DUTIES:
Responds in a professional and courteous manner to arriving, departing, in-house guests and potential guests by providing outstanding customer service. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
• Must have strong hospitality skills and communication skills to interact with guests in a professional manner.
• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
• Adhere to all cashiering procedures: the verification of all cash, credit card, and transactions during a given shift.
• Good computer skills and detail oriented.
• Bi-lingual a plus
Must be able to work flexible shifts to include AM’s, PM’s, Weekends and Holidays, based on business demands.
For immediate consideration to be a part of our growth and success, please submit your resume with the job title in the subject message – mention CFEC.org, or call 352-432-2323 ext 9546 Exploria Resorts. 25 Town Center Blvd, Ste.
C, Clermont, Fl 34714 (We are located close to the Four Corners area near the intersection of US 192 and HWY 27)