Job Description
Coordinator, Patient Care - Health and Wellness Non-Store Operations

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Sets up pharmacy shipments by verifying patient information and prescription for delivery; verifying and inputting method of payment; using Walmart
systems to process patient information and delivery carrier and method; and logging calls and customer information (for example, name, date of birth,
address, method of payment, notate call information, how to ship order).

Provides customer service to pharmacy patients by responding to customer calls and emails; using Walmart systems, training, and manual to resolve
customer and associate inquiries; maintaining confidentiality of patient health information; processing and submitting call requests (for example, refills,
transfers, payments, new prescription requests, pricing requests); identifying and resolving discrepancies for customers' orders; and researching
customers billing issues.

Completes work assignments and priorities in Health and Wellness Non-Store Operations by using policies, data, and resources; collaborating with
managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating
progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change,
difficulties, and feedback.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and practices.

Entry Requirements
Minimum Qualifications

1 year experience in customer service.

Preferred Qualifications
1 year experience using computers.
Patient Care Coordinator

Pay Rate$ 15.00

Qualified candidates can email their resume and cover letters to with the job title listed in the subject line – mention CFEC.org job posting, when applying.

Full-Time
Specified
Job Viewed 419 Times
Qualified candidates can email their resume and cover letters to with the job title listed in the subject line – mention CFEC.org job posting, when applying.

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No
Approved
Walmart Health and Wellness Division
65927
10-20-2020
2020-12-18 23:00:00
Central Florida
Cebtral Florida
Florida
Sets up pharmacy shipments by verifying patient information and prescription for delivery; verifying and inputting method of payment; using Walmart
systems to process patient information and delivery carrier and method; and logging calls and customer info
15.00
Hourly
Walmart Health and Wellness Division