Business Analytics Consultant
As the Business Analytics Consultant, you will serve as the ministry’s lead in development of analytics not limited to financial, contact center, healthcare, compensation, and performance. You will be leading the design and development of projects, while producing quality, timely analytics for the ministry including senior management that is essential for strategic decision-making. This role will demonstrate strong understanding and capability in modeling and applying statistical methodologies for various analysis and guide the ministry in continued implementation of best practices in the healthcare industry standard reporting. Finally, this position supports the department leadership of the department in leading and guiding of other team members on the team.
Essential Job Duties & Responsibilities
Independently analyzes and interprets healthcare and non-healthcare data, identifying new metrics for measuring results as well as monitoring current metrics for trends.
Ensures that all analysis is actionable for business process owners, enabling leaders of key areas to build, implement and identify solutions to address business performance gaps.
Contributes to machine-learning and predictive modeling for various analysis not limited to healthcare cost, care management, sales and marketing, and others as applicable.
Work closely with other senior level staff in the Business Analytics department on all advanced level analytics, responsible for delivering accurate results that are actionable for senior leadership of the ministry.
Lead the design consultation, develop and summarize conclusions gained from analyzing data using statistical and visualization tools like Microsoft Excel, SQL, Tableau, SSRS and Sales Force and others
Develops forecasting models to impact the financial decisions and business operations of the ministry
Utilizes predictive modeling for various analysis not limited to healthcare cost, care management, sales and marketing, and others as applicable.
Develops measurements and reporting of participation in population health, medical management and quality programs, and develops strategies to grow and improve results, as appropriate.
Identifies and addresses expected and unforeseen data issues to ensure the accuracy of analytics, ensuring any resulting business decisions are made from accurate findings.
Works with the data owners/stewards to improve data quality where possible
Provides department leadership with training and the development of the Business Analytics department
Effectively communicates and presents all relevant findings to senior level leadership
Applies advanced principles, theories and concepts to job assignments and contributes to the development of new ideas and principles.
All other duties as assigned
Essential Skills & Abilities
Strong proficiency and knowledge in SQL, Tableau, SSRS and Sales Force
Strong understanding of modern business analytics technology
Advanced knowledge working with large datasets from multiple, seemingly unrelated sources
Advanced Microsoft Office skills including Excel and Powerpoint
Ability to multi-task and work effectively under pressure
Ability to effectively and accurately present analytical findings using a variety of tools to senior management
Advanced analytical skills, with the ability to perform complex analysis and make recommendations based on statistical inferences
Advanced interpersonal and communication skills, with the ability to lead in projects with team members
Ability to extract internal customer’s requirements while assessing if the requested criteria will lead to expected outcome
Ability to complete projects on or ahead of schedule
Demonstrated ability to think and work independently
Ability to maintain confidentiality
Core Competencies/Demonstrable Behaviors
Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
Manages Conflict – handles conflict situations effectively. This role requires to patiently and with humility accept that not every customer will appreciate our benefit programs and treat every customer with grace and respect
Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Drives Results – consistently achieves results, even under tough circumstances and tight deadlines. Benefit open enrollment season requires hard and fast deadlines to be met 100% of the time.
Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
Business insight-Applying knowledge of business and the marketplace to advance the organization’s goals
Education and/or Experience
Bachelor’s degree in mathematics, economics, information science, engineering, data science or relevant field
4+ years’ relevant working experience
Experience working with Healthcare data is required
Experience with statistical modeling tool(s) required
Please complete form at https://boards.greenhouse.io/christiancareministry to apply for this job directly - mention CFEC.org job posting.