Requisition ID 2021-18195
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2
1850 ANIMATION WAY Job Location(s) ORLANDO FL United States Postal Code 32830
Position Type Full-Time
A Luggage Supervisor will have daily contact with the clients, employees, and guests staying at the resorts. The position requires outstanding guest service skills, the ability to organize and prioritize tasks, as well as the ability to operate in a fast-paced environment.
Responsible for leading and directing the luggage team to provide personalized luggage delivery service to our guests
Manage and efficiently communicate with our client, employees and management staff to maintain the operation and any changes
Maintain good employee & guest relations; Handle employee and guest problems in an efficient and effective manner
Client Relations - Effectively communicate with Disney and project a positive image in responding to inquiries from our client
Adhere to company policies and procedures and participate in achievement in company objectives
Assist the operation when needed
Perform other duties as requested
Ability to work rotating shifts Including nights, early mornings, and weekends.
Complete all required training including airport compliance
At least 18 years of age or older
Eligible to work in the United States
High school diploma or equivalent
Lift up to 75lbs
Pass a criminal background screening
Pass a drug screening
Strong customer service skills
Strong verbal and written communication
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.
With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven.
Facial hair must be neatly trimmed at one-fourth of an inch in length and may not present an unkempt appearance.
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
TO APPLY: To formally apply, visit https://careers-bags.icims.com/jobs/search?ss=1&searchLocation=12781-12793-ORLANDO or Text “Apply to 98199.