As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them.
If you are a fast-paced, urgent service professional looking for a position that is both financially and personally rewarding, then Lincare is the organization for you!

The Call Center Rep- Customer Pay is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent accounts, updating and maintaining accurate financial records (including accounts receivable), and ensuring that incoming calls are answered quickly, costumer pay balances are collected, and all departmental goals met.

• Provide customer service regarding billing and collection issues and resolve discrepancies
• Represent Lincare through professional conversation by means of inbound and outbound calls
• Collect and process payments, payment plans, and recurring payments
• Ability to work effectively both individually and as part of a team
• Initiate resolution to patient complaints
• Advises collections department of required actions for billing
• Submit all Change of Insurance information
• Handles mail for the center including responding to requests for information

Qualifications

  • 2 years high volume call center experience
  • At least 1 year collections experience
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience
  • Strong attention to detail, goal oriented
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • Commitment to excellent customer service


Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Location: Orlando, FL 32819

Work Remotely: No

To Apply:
To formally apply for this position visit https://recruiting.adp.com/srccar/public/nghome.guid?c=1165551&d=ExternalCareerSite&prc=RMPOD3&r=5000709172106

Full-Time
Competitive
Job Viewed 1418 Times
See job posting for apply link.

To be able to apply for jobs on CFEC site, Register as a Job Seeker.

No
Approved
Lincare Inc.
74941
07-09-2021
2021-09-07 00:00:00
Orange County
Orlando
Florida
32819
The Call Center Rep- Customer Pay is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent accounts, updating and maintaining accurate financial records (including accounts receivable),
Lincare Inc.