Director of Human Resources
Director of Human Resources
Orlando, United States
Job listing Job details
Work Experience 4-5 years
Country United States
Zip/Postal Code 32819
OATA strives to be an industry leader towards a reimagined approach in dealer and transaction processing; pillared by a culture of genuine, neighborly service. We have a private tag agency and a title clerking service to help us achieve these goals and we continue to develop new solutions for our customers.
We came into the market in 2015 in the midst of substantial changes to the electronic filing system. Processing agencies vary in procedures, turnaround times, and customer service. We strive for better than a 24 hour turnaround in all of our lines of business as well as a direct line for questions, issues, and customer service.
We employ more than 25 title clerks who come from a variety of backgrounds ranging from local Tax Collectors offices, franchise and independent dealerships, as well as out of state DMVs. We collectively have a wealth of knowledge and enjoy sharing that expertise to provide you with guidance in navigating the complex world of lawful tag and title processing. We provide all of these services, usually for little to no fees.
OATA Processing, our private tag agency, operates as a fully functioning DMV office. We have direct authorization from both the Orange County Tax Collector’s office and the Florida Division of Highway Safety and Motor Vehicles. We obtained a contract after a rigorous bid process in May 2015. After significant vetting, we were able to begin operations in November 2015 and have been in continuous operation since processing on average 750,000 transactions per year.
OATA Clerking began operations in 2017 at the request of an existing customer who was struggling with a constant turnover of title clerks. We created a separate entity with an independent management structure to ensure a firewall between the Processing and Clerking operations. Since then, we have expanded our range of services to any and all DMV related transactions. We have processed transactions in more than 40 states.
OATA was founded with the goal of setting a new standard for quality and honesty in the private DMV industry. We are Professional Title Agents who set consistent standards for timely titling solutions so our customers can move on with their day. We value doing what's right, treating our staff and customers well, being driven by curiosity, and finding a way to answer any question. Our operations are primarily in Florida and Alabama, but we have customers throughout the United States.
We are currently seeking an experienced Director of Human Resources in our main office in Orlando.
The Director of Human Resources is responsible for planning, leading, directing, developing, and coordinating the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.
Recruits, interviews, hires, and trains new staff in the department.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
Develops and implements departmental budget.
Facilitates professional development, training, and certification activities for HR staff.
Performs other duties as required.
Education and Experience:
Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
At least five years of human resource management experience required.
SHRM-CP or SHRM-SCP, SPHR highly preferred.
Excellent verbal and written communication skills.
Excellent interpersonal and negotiation skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to adapt to the needs of the organization and employees.
Ability to prioritize tasks and to delegate them when appropriate.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
Full Time, Salaried Exempt Position
Annual Starting Salary: $85,000 depending on experience and qualifications
Comprehensive benefits package, including Medical, Vision, Dental
Employer Paid Basic Life Insurance and Short Term Disability
401(k) Retirement Savings Plan with Employer Match
Employee Assistance Program
Paid Time Off
To learn more about OATA, please visit our website: https://youroata.com/
OATA is proud to be an Equal Opportunity Employer.
OATA LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment
To Apply: Complete an application for this job at https://careers.youroata.com/jobs/Careers . Reference this CFEC Job Posting when applying.