JOB DESCRIPTION

Reports to: Director for Provider Services

Supervises: None

Job Code: 075

FLSA Status: □ exempt IZI non-exempt IZI full-time □ part-time □ other

Salary Ranges: Starting around $17.00

Position Summary:

Performs specialized program support duties for the Early Leaming Coalition of Orange CountyPrograms Departments.

These duties indude, but are not limited to, reviewing, modifying, and archiving documentation and timely data entry. Duties also include researching and compiling
information, generating reports, and other training documents using a full range of computer
software, including spreadsheets, word processing, and sophisticated database systems.

This position requires independent decision making related to ELCOC participants programmatic and training needs.
it includes advisement and follow-up and direct support of clients. Assists with the reception area as needed.
This position will be responsible as directed for the inventory,
requisition, and the reception area for the Programs scheduled events/activities. The ELCOC is
open during evening hours and Saturday. Must maintain all Coalition, participants', and families'
information/data confidential.

This position may reguire eveninq hours and Saturdays.

Essential Job Functions:

Compliance

• Ensures data and information received from participants is accurate.
• Ensures programs' participant information is tracked and maintained accurately.
• initiates correspondence with programs' participants or designee regarding enrollment
updates and changes.
• Tracks all training changes via transmittal.
• Ensures all programs' participant's credentials/demographics are current and in the
data base.
• Sends preliminary information regarding the programs' activities, trainings, and events
and all needed documentation to participants, trainers, and or designee.

Program Support Specialist

• Demonstrated knowledge of child development and appropriate childcare practices and
knowledge of Florida state standards and requirements.
• Ability to work flexible/hours schedule i.e.
This position may reguire evening hours and Saturdays.
• The employee is frequently required to stand; walk, stoop and kneel. The employee
might be required to lift and or move up to 30 pounds. Specific vision abilities required by
this job include close vision, distan ce vision.
• Ability to solve problem and deal with a variety of variables.
• Proficiency in the use of computer software (Microsoft Office Suite). Ability to navigate
the Internet.
• Must possess a val id Florida Driver's License with ability to travel to and from work,
make participants visits and to travel to off-site locations.
• Professional appearance and presentation.
• Ability to work and communicate effectively with people from various multi-cultural
backgrounds and socio-economic levels.

Education and Experience:

• Associates Degree (AA) required or at least 5 years of progressive office support
experience. Bachelor's degree preferred.
• Demonstrates strong organizational skills with the ability to set priorities, meet deadlines
under pressure and effectively multi-task.
• Possesses strong written and oral communication skills.
• Demonstrates ability to prioritize projects.
• Demonstrates ability to make minor updates and postings on websites.
• Demonstrates ability to perform light accounting procedures.
• Bilingual-knowledge and ability to communicate in English and Spanish language both
verbally and in writing beneficia!.
(A comparable amount oftraining, education or experience maybe substituted for the above mínimum qualifications.)

Send Cover Letter and Resume to:

By Fax to:
407-7 49-0287
By Mail to:
Early Learning Coalition of Orange County
Attn: Theresa Brady
Human Resources Manager
7700 Southland Blvd. Suite #100 Orlando, FL 32809

To apply: Email resumes to Theresa Brady at , or mail resumes to: Early Learning Coalition of Orange County, Attn: Theresa Brady, Human Resources Manager, 7700 Southland Blvd. Suite #100, Orlando, FL 32809. Reference this CFEC Job Posting, when applying.