Location: 416 W Colonial Dr, Orlando, Florida, United States of America ● Orlando, FL, USA

Req #21906

JOB TITLE: SOCIAL SERVICES WORKER/RECEPTIONIST

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Social Services Worker/Receptionist for the Orlando Area Command, located in Orlando, FL.

Job Summary

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.

Knowledge, Skills and Abilities

Knowledge or general office practices and principles. Knowledge of social service practices and principles. Ability to interview clients in order to evaluate and serve their needs. Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and complete client records, reports, and statistics.

Education and Experience

High school diploma or GED AND two years’ experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

Approved background check required

Physical Requirements and Working Conditions

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to type and keypunch information into a computer. Ability to perform mathematical calculations. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones or speaking in person to clients requiring assistance. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

Application Submittal Period: 08/22/2022 – 09/05/2022

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

Job Family FL-NON-EXEMPT

Job Function Child Care Pay Type Hourly

To apply: Visit https://salvationarmyflorida.org/careers/ . Reference this CFEC Job Postings when applying.