Specialist, Financial Aid
Salary
$40,000.00 Annually
Location
Leesburg, FL
Job Type
Full-time Regular Faculty
Job Number
2425-00242
Division
Enrollment & Student Affairs
Department
Enrollment Services
Working Conditions
General Working Conditions
Location and Supervisor
Leesburg, Arminta Johnson
Description
Benefits
Job Summary
The Financial Aid Specialist responsible for educating current and potential students by providing information on financial aid policies and procedures including, but not limited to, Satisfactory Academic Progress, federal and state aid eligibility, and Professional Judgement requirements. The Financial Aid Specialist manages the student contact through written, oral, telephonic, and electronic communication.
Responsible for demonstrating LSSC’s core values of Caring, Communicating, Collaborating and Celebrating.
Some evenings may be necessary to assist with financial aid presentations.
Essential Duties & Responsibilities
Provide exceptional customer service to a diverse community of students.
Maintains office coverage for phones, email, chat and walk-in students.
Hire, train, and supervise Financial Aid student workers.
Maintain student confidentiality in accordance with FERPA regulations.
Ability to assume new job duties that align with the goals and organizational structure of the college.
Determine eligibility and assist the financial aid counselors in maintaining the Bright Futures program and other state program recipients.
Review and process Consortium agreements between other institutions.
Assist financial aid staff with verification and awarding of financial aid files.
Collecting and reviewing documentation for C Flags.
Maintain financial aid files and electronic records.
Review and Recommend updates to the LSSC financial aid website.
Responsible for reviewing and collecting all necessary documentation for all Unusual Enrollment History students.
Update job procedures in the Department’s Training Manual.
Assist in facilitating on and off campus workshops.
Preform other duties as assigned.
Knowledge, Skills, & Abilities
Knowledge of Banner or comparable software programs.
Working knowledge of federal regulations for financial aid programs.
The incumbent must be flexible, adaptable to changes, and able to work effectively in a mature professional manner in a variety of settings in cross-cultural situations.
Must demonstrate the ability to establish and maintain effective working relationships with college employee, students, and the public.
Demonstrated strong mathematical aptitude and strong attention to details.
Exceptional customer service skills.
Knowledge of Excel, Microsoft XP, and other windows-based programs.
Minimum Qualifications & Education
EDUCATION: Required: Minimum bachelor's degree from an accredited institution.
EXPERIENCE: Required: Minimum of two (2) years of progressively responsible financial aid experience required or (5) years of other relevant financial experience.
Agency
Lake-Sumter State College
Address
9501 U.S. Hwy 441
Leesburg, Florida, 34788
To apply: Qualified candidates should apply directly with this company at https://www.schooljobs.com/careers/lsscedu , reference this CFEC Job Posting when applying.
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