Assistant General Manager
Wolfgang Puck is opening his celebrated Bar & Grill restaurant in Disney Springs in October. We are seeking an experienced Assistant General Manager to join the team.
The Key Ingredient Is Our People! We are always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. We'd love to hear from you!
The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambience in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.
Job Summary: The Assistant General Manager is responsible for managing the daily operation of the restaurant, including the selection, development and performance management of employees while meeting and exceeding sales and profitability and providing overall leadership and direct supervision for operations.
Essential Job Functions:
•Ensuring cost categories/controllable expenses are controlled to company guidelines/budgeted levels
•Provide guests with accurate information regarding the restaurant and its operations
•Working within the restaurant to produce positive sales growth by executing standards in all areas
•Maintaining adequate staffing levels to meet all scheduling requirements
•Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
•Ensuring that all food service sanitation guidelines/regulations are met
•Ensuring excellent levels of customer service on all shifts
•Providing relevant and timely feedback to General Manager on operating results
•Effectively managing turnover by practicing effective selection and training
•Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
•Performs other job-related duties as assigned.
Supervisory Responsibilities: Directly supervises the front of house staff and carries out supervisory responsibilities in accordance with Wolfgang Puck Fine Dining policies and applicable laws. Responsibilities include interviewing, hiring, training employees; planning, assigning and directing work; appraising performance; rewarding; discipline employees in conjunction with Human resources, addressing complaints and resolving problems.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: College degree and/or equivalent work experience in Food & Beverage
•Minimum 3 years assistant general manager experience
•Minimum 3 years managerial experience
•Minimum 3 years fine dining experience
•Excellent knowledge of computer applications and POS system
Knowledge, Skills, & Abilities:
•Excellent guest service and hospitality skills and professional presentation
•Strong people oriented leadership skills
•Ability to lead and develop a high performing restaurant team
•Excellent verbal and written communication skills
•Sound decision making and problem solving skills
•Demonstrated ability to effectively drive sales and profits
•Ability to drive initiatives to increase brand loyalty
•Proven success of building and cultivating strong positive working relationships
•Self-motivated with excellent organizational skills and attention to detail
•Excellent planning, organization and follow-up skills
•Strong decision making and conflict resolution skills
•Must be effective at listening, understanding and clarifying concerns and issues raised by guests
Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.