JOB SUMMARY   
Under supervision, the Tour Guide is responsible for direct sales of vacation ownership products in a professional and ethical manner through a structured sales presentation.
 
ESSENTIAL JOB FUNCTIONS
  • Sells vacation ownership packages in a professional and ethical manner.
  • Maintains a professional relationship with members, owners, and guests to develop trust and commitment towards the Company and for the product.
  • Works within established pricing, FDI costs and present vacation ownership package options in accordance with specified guidelines and as directed by management.
  • Encourages participation in the Company’s member, owner, and guest referral program.
  • Follows up with owners and members after the sale, based on established policies and procedures.
  • Accountable for meeting acceptable tour-to-sale ratio (VPG).
  • Responsible for completing all required Company trainings and compliance courses as assigned.
  • Adhere to Company standards and maintains compliance with all policies and procedures.
  • Perform other related duties as assigned. 
EDUCATION
  • High school diploma or equivalent.
EXPERIENCE
  • No prior experience or training required.
  • No supervisory experience required. 
SUPERVISORY RESPONSIBILITIES
  • This position does not include supervisory responsibilities.

LICENSE & CERTIFICATIONS

  • This position does not require licenses or certifications.
SKILLS & ABILITIES
 
  • Ability to conduct oneself in a professional, ethical and unbiased manner at all times.
  • Able to clearly explain the product and sales contract.
  • Computer proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to operate general office machinery (i.e. computer, copy machine, fax machine, etc.)
  • Excellent customer service skills.
  • Excellent time management skills, including the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Able to effectively perform job duties with frequent interruptions and/or distractions.
  • Able to establish and maintain cooperative working relationships with internal and external Customers.
  • Ability to speak competently and confidently in a public setting.
  • Basic math skills.

To Apply:  Qualified candidates should send their cover letter and resume to with the job title listed in the SUBJECT line – mention CFEC.org job posting.

Full-Time
Competitive
Job Viewed 2769 Times
To Apply: Qualified candidates should send their cover letter and resume to with the job title listed in the SUBJECT line – mention CFEC.org job posting.

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No
Approved
Diamond Resorts
Orlando Region
10183
01-06-2020
2020-03-06 00:00:00
-- Orlando
Orlando
Florida
Sales Representative (Tour Guide). Under supervision, the Tour Guide is responsible for direct sales of vacation ownership products in a professional and ethical manner through a structured sales presentation.
Diamond Resorts