Customer Service Representative (Inbound Reservations- Work From Home) – Bilingual Spanish or Portuguese
What you’ll do:
Put your passion for travel into action as an inbound customer service representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservation! As a subject matter expert on our properties you will provide information on our resorts, amenities, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.
What we offer:
Ability to work from home after 11 weeks of training (equipment provided by company)
Competitive Medical, Dental, and Vision benefits within 30 days
Travel related discounts to our beautiful resorts and hotels!
401k with $1 for $1 match up to 6%
Paid vacation, holiday and sick time
Set work schedules to promote work-life balance
Tuition reimbursement up to $6,000/year
Advancement opportunity with a variety of career paths
Are you the right fit? Here is what we are looking for:
High School Diploma or GED required
Six months customer service and/or sales experience
Ability to build rapport with a customer quickly, ask probing questions, and meet the customer’s needs
Basic computer knowledge
Ability to speak, read, fluently in both English and Spanish or Portuguese
Ability to work evenings, weekends and some holidays. The first 4 weeks of training will be Mon-Fri 8:30am-5:15pm. The last 7 weeks of training, you will have a set schedule of 3 days during the week 11:30am-8:00pm, Saturday/Sunday 9:30am-6:00pm and two consecutive days off during the week.
Ability to work from home after 11 weeks training period
Ability to obtain internet with a minimum upload speed of 2.0 mbps and minimum download speed of 10.0 mbps.
A quiet work space to perform the position without interruptions, we provide the computer!
Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com. Our world is your destination