Since 1989, the GMS Connect management team has been an Industry Leader in providing comprehensive member contact solutions to Health Plans and National Associations in English as well as Spanish.
We are highly experienced and competent. Over the years we employed more than 40,000 contact center agents, including more than 1000 Licensed Insurance Agents, and won many awards for our performance, service levels and efficiency.
We are most proud of our reputation for reliabilty, as evidenced by our many years of service to most of the top 25 Health Plans in America.
GMS is a family owned and operated business. We provide very personal service and fast response to our clients. Many of our staff and managers have been working with GMS for 20 years or longer.
Currently, in response to the COVID-19 Pandemic, our contact centers in Fort Lauderdale and Orlando are dedicated 100% to the needs of Health Plans, Antibody Testing Labs, and related Health Services.